Landlords find the team that delivers

When investment property owners Clare and Abbas engaged RE/MAX Extreme as property managers after some disappointing times with other agencies, they found the communicators they had been searching for – and learnt a few lessons along the way. 

Through experience, they discovered that choosing an agency based on a cheaper fee resulted in a property management service that did not meet their expectations. They also experienced a property manager who did not communicate with them and received the unpleasant shock of a tenant who was nine weeks in arrears along with significant property damage. 

Given failures on behalf of people they’d engaged and the stress of having to move agencies on more than one occasion, these landlords’ primary concern was to ensure they had capable and reputable professionals who would take the property off their hands and manage their asset to ensure maximum financial return, who communicated with them well and had their best interests at heart.   

Firstly, we organised our trusted contractors to resolve all the repair issues and get the property ready for market, including having the property professionally cleaned, painting, gardening and removal of unwanted items left at the property.   

We then designed a quality marketing campaign to attract the right type of tenants. Using high quality professional photos and marketing to showcase the property, we were able to lease the property very quickly to excellent tenants. 

In our landlords’ own words: Fantastic communication. From emails, to phone calls, to help and advice with clear pictures and such a quick turnaround. Our property was leased from the first viewings and we are extremely happy with the service. It is such a nice feeling to know our property will be looked after.